1.How do I register?
You can register by clicking on the “My Account” link at the top right corner
of the homepage. Please provide the information in the form that appears. You
can review the terms and conditions, provide your payment mode details and
submit the registration information.
2.Do I have to necessarily register on
Sunojee.com to start shopping?
You can surf and add products to the cart without registration but only
registered shoppers will be able to checkout and place orders. Registered
members have to be logged in at the time of checking out the cart, they will be
prompted to do so if they are not logged in.
3.Can I have multiple registration?
Each email address and contact phone number can only be associated with only
one account.
4.What is My Account?
My Account is the section you reach after you log in at Sunojee.com. My Account
allows you to track your active orders, as well as see your order history and
update your contact details.
5.What are the modes of payment?
You can pay for your order on Sunojee.com using the following modes of payment:
·
Cash on Delivery
·
Credit and debit
cards (VISA / Mastercard)
·
PayU Money Wallet
·
Paypal
·
Google Pay
·
Paytm
6.How the vegetables & fruits is weighed?
vegetables & fruits weight will be exact or greater than the weight shown.
We do not charge any extra for money for higher in weight than the weight shown
in the website/app.
7.Is there any extra shipping charges?
shipping charge of Rs.25 will be added on all oders below Rs.150
8.What is the system of delivery in
Sunojee.com?
We have a dedicated team of delivery personnel operating across the city which
ensure timely and accurate delivery to our customers.
9.Can I place my order over phone?
Yes, you can call our customer support desk at +91-7088-799-42 &
place your order.
10.How do I change my shipping address?
First you have to login, then go to My Account section, then click on
Addresses, then click on shipping address, then go to change address, add new
address & save it. Make this your new default address.
And this shipping address can also be changed at the time of check out.
11.Can I add or remove products after placing
my order?
Once you have placed your order you will not be able to make modifications on
the website. Please contact our customer support team for any modification of
order.
12.Are there any other charges/taxes in
addition to the price shown?
No, there are no other charges/taxes over the price shown at the website/app.
13.Got Wrong/Incomplete Order, What Can I do?
Call us immediately. We, do our best to make sure every order goes smoothly,
but unfortunately sometimes one of us slips up. When this happens we want to
know about it right away so we can either compensate or take immediate action
possible.
14.Can I Add Special Request For My Order?
Yes, you can add a note at the time of order but it’s up to us if we can fill
it or not.
